Job openings for customer service associate in ludhiana

Ludhiana

candidates with good communication skills in English & knowledge of E-mail & MS- Excel.
Responsibilities –
• Contact potential or existing customers to inform them about a product or service using scripts.
• Answer questions about products or the company.
• Ask questions to understand customer requirements and close sales.
• Direct prospects to the field sales team when needed.
• Enter and update customer information in the database.
• Take and process orders in an accurate manner.
• Handle grievances to preserve the company’s reputation.
• Keep records of calls and sales and note useful information

About Company