Job openings for Desktop Support Engineer in Mumbai

Urgent Opening
Desktop Support Engineer
(Chemical Company)
Job Location: Sandhurst Road, Mumbai
 Qualifications: Bachelor's degree in Information Technology or a related field
 Experience: 1+ years of experience in the hardware and network industry
 Salary: Depends on the interview
 Timing: 9 AM to 6 PM
 Essential Duties and Responsibilities:
 Providing first-line support for hardware and software issues.
 Diagnose and resolve technical issues related to desktops, laptops, printers, and peripherals.
 Set up new workstations, install software applications, and configure user accounts.
 Perform regular maintenance on hardware and software to ensure optimal performance.
 Maintain records of issues, resolutions, and inventory of hardware and software assets.
 Assist in training users on new software and technologies, guiding best practices
 Set up and configure network hardware such as routers, switches, firewalls, and access points.
 Troubleshoot and resolve hardware issues; perform regular updates and patches.
 Use tools to monitor network performance and security; analyse traffic and usage patterns.
 Maintain accurate records of network configurations, diagrams, and hardware inventories.
 Work with other IT staff to integrate hardware with software systems and applications.
 Ensure hardware security measures are in place to protect against unauthorised access and threats
Required Skills
• Strong understanding of operating systems (Windows 11), hardware components, and common software applications.
• Ability to diagnose problems quickly and efficiently.